Privacy Policy

Revive Acupuncture and Wellness is committed to protecting the privacy and security of visitors to our website. The website privacy policy will tell you what information we collect, how it is used and your options as you interact with our website. By using this website, you agree to this policy. Pease read the following carefully before using this website.

In this notice, we use the words “you” and “your” to refer to any individual user of our services. We use the words “us”, “we”, and “our” to refer to the company providing the service, i.e. Revive Acupuncture and Wellness and it’s affiliates such as independent providers providing services at Revive.

By using our website and booking software, you consent to the collection, use and sharing of information as described in this policy. By providing us with an email address, you agree that we may use your email address to communicate with you about our services. You may use our website without providing any personal information. When you use our booking software you will be asked to provide personal information.

We use a secure Electronic Health Records (EHR) software, Jane App, for appointment scheduling, payment collection and record keeping. Jane stores Patient Data in its secure data centers and makes it available to Subscribers and their users through their clinic management platform. For more information on Jane App’s Privacy Policy, please visit: https://jane.app/legal/privacy-notice

 Revive Acupuncture and Wellness places the highest priority on patient confidentiality. The federal Office of Civil Rights implemented the Health Insurance Portability and Accountability Act (HIPAA) to promote privacy and trust between patients and their health care providers. As part of these rules, all new patients seeing their health care provider upon their initial visit are required to sign an acknowledgement form to indicate that they have received the Privacy Notice. The Privacy Notice describes how the hospital/provider uses and shares your personal health information.

 Types of data collected

Email address
First and last name
Address
Phone number
Usage Data: Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Billing Information: When you subscribe to our services, we ask you to provide a credit card to process payments. Credit card information is provided directly to our payment processor who is PCI-compliant. We receive a “token” from the payment processor that replaces sensitive information and acts as a non-sensitive identifier which can be used by the payment processor to reference your credit card information when future payments need to be processed.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Information from Third-Party Social Media Services: Revive Acupuncture and Wellness allows you to create an account and log in to use the Service through certain Third-party Social Media Services. If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal data that is already associated with your Third-Party Social Media Service's account, such as your name, your email address, your activities or your contact list associated with that account.

You may also have the option of sharing additional information with the Company through your Third-Party Social Media Service's account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

tracking technologies and cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, Yyou may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies. Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

how we use this information

Revive Acupuncture and Wellness uses the information you provide to schedule online appointments, maintain your patient account in Jane App, maintain patient records, process credit card information, and contact you about your appointments and important clinic notices.

sharing your data

We do not sell or distribute personal information to third parties for their own commercial or marketing purposes. We will only share personal information we collect in the following circumstances:

Jane App needs to share a limited amount of personal information with third parties such as payment processes are communication services for email and SMS reminders.

Business Transactions. If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement. Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

With your Consent. We may disclose your personal information for any other purpose with your consent.

retention of your personal data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

security of your personal data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

links to other websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

changes to this privacy policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the bottom of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last update: 9/20/24

Patient Rights and Nondiscrimination

Revive Acupuncture and Wellness does not discriminate against any individual, regardless of race, color, religious creed, gender, gender identity or expression, genetic information, sexual orientation, age, disability, veteran or active military status, marital status or national origin.

Everyone should expect a safe, caring, and inclusive environment in all our spaces. Words or actions that are disrespectful, racist, discriminatory, hostile, or harassing are not welcome.